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License Activation Service

Citrix announcement:

On September 08, 2025, Citrix announced the end-of-life for its traditional file-based licensing system. We are transitioning to the License Activation Service (LAS), which is our next-generation technology for product activations across the suite of Citrix products. Customers currently using file-based licensing are required to upgrade to a compatible release and complete this technology transition before April 15, 2026. After this date, LAS will be the exclusive method for activating and licensing Citrix on-premises components.

Official Citrix notification:

https://www.citrix.com/blogs/2025/09/08/elevating-your-citrix-experience-innovation-efficiency-and-the-future-of-licensing

Notification FAQ:

https://support.citrix.com/support-home/kbsearch/article?articleNumber=CTX695107

Impacted solutions:

Citrix Virtual Apps and Desktops (CVAD)

Citrix Provisioning (PVS)

NetScaler

XenServer

Unicon Scout

Customers using only cloud services are not impacted by this announcement.

Net operational impact:

On April 15, 2026, legacy licensing will cease to function. Deployments using legacy file-based licensing mechanisms will have end-user impacts.

Remediation efforts:

License Activation Service (LAS) onboarding:

https://docs.citrix.com/en-us/licensing/current-release/license-activation-service

CVAD remediation efforts:

LAS based activations are now enabled with all actively supported versions of Citrix Virtual Apps and Desktops (CVAD).

LTSR Releases

CVAD 2203 CU7

CVAD 2402 CU3

CVAD 2507

Current Releases

CVAD 2411 and after

Migrate a traditional file-based license infrastructure to LAS as outlined in the following documentation:

https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/manage-deployment/licensing/license-activation-service.html

CVAD licensing FAQ:

https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/manage-deployment/licensing/licensing-faq

Citrix Provisioning LAS notification:

https://docs.citrix.com/en-us/provisioning/2507-ltsr/system-requirements/license#file-based-licensing-system-eol-notification

Updating to the latest versions and CUs of PVS LTSR versions has a known bug with continuing to use the legacy downloaded license files. The current fix is to switch to the new LAS function, or adjust the registry key in this support article.

https://support.citrix.com/wolken-support/kbsearch/article?articleNumber=CTX695191&articleTitle=Citrix_Provisioning_Services_Reports_The_License_Server_is_Not_Entitled_After_Upgrade_To_2507

NetScaler remediation efforts:

Below mentioned are the minimum NetScaler versions/builds that support LAS:

NetScaler ADCs : 14.1 51.x, 13.1 60.x, 13.1 37.x (FIPS)

NetScaler SVM: 14.1 51.x, 13.1 60.x

NetScaler Service: Early September 2025

LAS supports the following license models:

NetScaler Flexed licenses (CPL/UHMC)

Legacy NetScaler Pooled licenses

NetScaler Fixed term Bandwidth licenses

All other forms of legacy NetScaler licenses such as Pooled vCPU, CICO, and perpetual are not supported with LAS.

Migrate existing NetScaler Console flex/pooled licensed NetScaler instances to LAS as outlined in the following documentation:

https://docs.netscaler.com/en-us/netscaler-console-service/manage-licenses/license-activation-service#migrate-existing-licensed-instances-to-las

Migrate existing fixed-capacity NetScaler instances to LAS as outlined in the following documentation:

https://docs.netscaler.com/en-us/citrix-adc/current-release/licensing/ns-license-activation-service

XenServer remediation efforts:

Transition from file-based licensing to LAS as outlined in the following documentation:

https://docs.xenserver.com/en-us/xenserver/8/overview-licensing#upgrade-to-license-activation-service-las

Unicon Scout remediation efforts:

What versions of Unicon Scout support LAS?

Scout 15 2508 LTSR (available from August 29, 2025) or later.

My deployment of Unicon Scout uses file-based licensing. What are the steps to transition to LAS?

Update your current Scout installation to Scout version 15 2508 LTSR or later

After the update use Scout Board’s License information dialogue to switch to the license server

Start Scout Board and log in

Click on the “(?)” icon at the top right next to the search field and open “License information”

Click on [Switch to Citrix License Server] in the License information dialog

Enter the license server name, then click [Confirm]